Policies

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Shipping Information

Shipping:

Shipping will be by UPS Ground or Next Day Air, your choice. If an item you ordered shipped UPS Next Day Air is not in stock for immediate shipping, you will be notified and given the option to cancel the order. If you do not want to cancel, then you will be given the option of changing delivery to regular UPS Ground delivery. Orders that you want to be shipped UPS Next Day Air must be placed before 12 noon Eastern Time Zone in order to make shipping that day. Orders that cannot be filled within ten business days will be notified an given a probable delivery date and the option of cancelling their order.

Returns:

Products ordered may be returned within 30 days for full refund provided they are in unused condition and have all parts and paperwork included. Refunds will be issued upon return of the product, prepaid, and inspection by us. Please contact us about a return authorization and to discuss why you wish to return the product. After the 30 days, returns will not be accepted.

Warranties and Repairs:

Manufacturer's warranties will apply and should accompany large products and can be provided for smaller products. Warranties for the products are also found on this web site. If you have problems contact us about them. We are the authorized warranty and repair center for the products and have been for many years. Some problems may only require a phone call to correct and not really be a defect in the product, but be caused by how the product is used sometimes. Warranties would have to be sent back prepaid and upon inspection we would repair and return the product prepaid or you could be sent a new product, manufacturer's choice. If your product ever needed service you can contact us about repairs or we could find you a closer authorized repair center.

Customer Service:

You can contact us by email at customerservice@heinwernerjacks.com any time and we will respond to you Monday or within 24 hours Monday thru Friday. You can call Monday thru Friday from 9 AM until 4 PM East Coast time at 803-799-5694.

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Omega Lift Equipment

ONE YEAR LIMITED WARRANTY

For a period of one (1) year from date of purchase, Shinn Fu Co. of America, Inc. will repair or replace, at its option, without charge, any of its products which fails due to a defect in material or workmanship, or which fails to conform to any implied warranty not excluded hereby.
Performance of any obligation under this warranty may be obtained by returning the warranted product, freight prepaid, to Shinn Fu Co. of America, Inc. Warranty Service Department, 10939 N. Pomona Ave., Kansas City, MO 64153.
Except where such limitations and exclusions are specifically prohibited by applicable law, (1) the CONSUMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AS DESCRIBED ABOVE, and (2) Shinn Fu Co. of America, Inc. SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGE OR LOSS WHATSOEVER, and (3) THE DURATION OF ANY AND ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO A PERIOD OF ONE (1) YEAR FROM DATE OF PURCHASE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Porto-Power Blackhawk Automotive

ONE YEAR LIMITED WARRANTY

For a period of one (1) year from date of purchase, SFA Companies will repair or replace, at its option, without charge, any of its products which fails due to a defect in material or workmanship under normal usage. This limited warranty is a consumer's exclusive remedy.
Performance of any obligation under this warranty may be obtained by returning the warranted product, freight prepaid, to SFA Companies Warranty Service Department, 10939 N. Pomona Ave., Kansas City, MO 64153.
Except where such limitations and exclusions are specifically prohibited by applicable law. (1) THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AS DESCRIBED ABOVE. (2) SFA COMPANIES SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGE OR LOSS WHATSOEVER. (3) ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO ONE YEAR, OTHERWISE THE REPAIR, REPLACEMENT OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. (4) ANY MODIFICATION, ALTERATION, ABUSE, UNAUTHORIZED SERVICE OR ORNAMENTAL DESIGN VOIDS THIS WARRANTY AND IS NOT COVERED BY THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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